TERMS & CONDITIONS

The following terms and conditions are set out to help all parties be aware of and clear about the services and the responsibilities of all parties involved.

These terms and conditions apply to all purchase on this site and there will be no variation unless accepted in writing by both parties.

 

ACCEPTANCE OF TERMS AND CONDITIONS

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of my services implies that you have read and accepted our terms and conditions.

 

PAYMENT 

All products must be purchased through the website and paid upfront.

 

CANCELLATION 

You have the right to cancel within 30 days of your purchase as long as you didn’t submit any material to start the order. If you do cancel your order, you will have your payment returned.

All our products being custom-made, there will be no refund once you’ve sent us the text pictures or other information we need to start the order.

Refund requests should be made by email.

 

MATERIAL

It is your responsibility to obtain any permissions, licences for all the material you provide.

If a Client submits any media to Your Video Invite for inclusion in our products, Copyright clearance is the responsibility of the Client. The Client will indemnify Your Video Invite against any future possible claims, disputes, and expenses or similar that may arise for a third party concerning usage of such material.

 

VIDEO PRODUCTION

We aim to have a copy of the final invite available for you within 10 business days (3 business days in case of the express priority option) of your wedding day. However, this is only a guide as a quality product is important for both us and you.

We make every effort to produce a quality film and we use our professional expertise and discretion to ensure that your video looks great. Unfortunately, we cannot guarantee that it will look exactly as in the demos since it depends on the quality of your picture. We recommends to submit us pictures of a minimum size of 800×800 px.

 

Once you receive your video, if you want some amendments to be made and the video to be rendered again, you will be able to order the changes here.

 

PROMOTIONAL MATERIAL

Your Video Invite retains copyright of all material produced by them. We reserve the right to display parts of your video on our website and other media formats.